Lumen names VP of sales and customer success for EMEA


Lumen Technologies has named Ian Cunningham as its new VP of sales and customer success for Europe, Middle East and Africa (EMEA).

Moving over from Zayo, Cunningham will take responsibility for leading the company’s enterprise, wholesale and indirect sales and customer success operations throughout this key region.

He joins the firm as it pivots to focus on emerging technologies and the impact of the 4th Industrial Revolution on business and connectivity. As such, Lumen said Cunningham would "focus on enabling the potential of customers, by utilising the Lumen technology platform that allows enterprises to leverage their data and adopt the next-generation business applications vital to their growth and digital business success".

“It is an exciting time to join Lumen,” Cunningham said of his new role.

“The 4th Industrial Revolution is rapidly transforming the way businesses operate and Lumen is ideally positioned to help customers to excel in this new era and create amazing digital experiences. Lumen’s combination of global network infrastructure reach, extensive solutions portfolio and industry leading services, provides the business solutions organisations need to power the data-intensive and latency-sensitive workloads of next-generation applications. I look forward to working with the talented team at Lumen to help our customers to stay ahead of the curve and to be competitive, both regionally and globally.

Cunningham has more than 25 years of experience within the communications and technology industries and is no stranger to Lumen, having previously held a senior sales positions at Level 3 Communications; a business that was acquired by CenturyLink, which itself rebranded to Lumen last year. Most recently, Cunningham was SVP of sales for Europe at Zayo and has also held senior roles at Vodafone and BT, as well as Experian, where he was MD.

“Ian is an outstanding sales leader with a proven track record of building teams that help customers achieve ongoing success,” said Laurinda Pang, president, global customer success at Lumen Technologies.

“His experience will be key to driving the next phase of our growth in the EMEA region. Companies are looking for a trusted partner to deliver the technology solutions that will support the dynamic data and application needs of the 4th Industrial Revolution and drive digital innovation. I am confident that Ian has the expertise and understanding of the specific needs of our customers to help them accomplish exceptional business outcomes.”