Luis Alvarez, BT Global Services

Luis Alvarez has been appointed as CEO of BT Global Services, effective October 1. He takes over from Jeff Kelly who has decided to return to the US after three years of service.

Alvarez will lead the BT Global Services team to ensure that customer support continues to improve. He has held a variety of roles at BT since joining 12 years ago and was most recently the president of BT Global Services EMEA and Latin America.

“I am passionate about BT Global Services and see great opportunities for us in the marketplace. I have a deep understanding of what our customers want and know what we can do to build an even better, more efficient business,” said Alvarez.