Tata Communications in enterprise deal for Microsoft Office 365

01 March 2017 | Alan Burkitt-Gray


A division of Tata Communications has agreed a global deal to help deliver Microsoft Office 365 and Skype for Business to enterprises.

The agreement will help enterprise customers improve employee productivity and operational excellence, says Tata Communications Transformation Services (TCTSL), the unit of the Indian carrier.

TCTSL will provide what it calls network assessment as a service (NAaaS) to Microsoft channel partners to facilitate digital workspace collaboration. The announcement was made at Mobile World Congress (MWC) in Barcelona.

Sandeep Bhatnagar, CEO of TCTSL, said: “Our NAaaS offer and support services can help Office 365 and Skype for Business providers leverage our years of experience in complex, carrier grade network management and best practices to maximize and deliver the best results on an enterprise customer’s network.”

TCTSL will deliver and provide support for Skype for Business deployment models and offer network readiness and support services to Office 365 partners under a white-label agreement.

“It is a business priority for all enterprises to provide consistent and seamless user experience to enhance employee productivity across devices and locations,” said Bhatnagar. “Managing real-time communication relies on network quality. The expectations become even higher when the network infrastructure is used for voice and video connectivity.”

TCTSL will provide essential and advanced network assessment services using defined parameters within the Skype operations framework and remediation services, including network infrastructure upgrade and security audit and compliance. TCTS will also offer network assessment as managed services and manage performance issues at a mutually agreed frequency for Office 365 partners.