Turkcell selects TEOCO’s HELIX 9.0 to upgrade network

01 March 2017 | Jason McGee-Abe


Turkcell is set to use TEOCO’s HELIX 9.0 unified service assurance suite to reduce costs and increase the efficiency of its multi-vendor network, which is being upgraded to a next-generation cross-domain hybrid network architecture.

Turkcell, which serves over 66.7 million customers across nine countries, launched LTE-Advanced services in April 2016 across 81 cities, and its services cover 99.75% of the population in home country Turkey. The operator previously used TEOCO OPTIMA 6.1 performance management system, but it had to upgrade to a more future proof tool as a result of the needs of its NFV/SDN-enabled network.

“Our relationship with TEOCO goes back to 2002, and we’re happy to continue this with our implementation of HELIX,” said Gediz Sezgin, network CTO at Turkcell. “TEOCO was able to provide us with a product that met our particular network performance management needs, supported by a significant local presence and resources that provide valuable expertise, system support and insight for us to draw upon, as and when we need it.”

With HELIX, Turkcell will be able to monitor its network from end-to-end, enabling it to identify and correct faults more quickly and to optimise the network more efficiently.

Atul Jain, CEO of TEOCO, added: “Turkcell’s vision is to enrich its customers’ lives through technology, and we’re proud to play a part in turning this vision into a reality. Turkcell will use the HELIX service assurance suite to make the transition from its existing network to next generation cross-domain NFV/SDN-enabled hybrid networks. We look forward to working with Turkcell on an ongoing basis, to advance network quality and enhance customer experience, now and into the future.”

TEOCO, the leading provider of analytics, assurance and optimisation solutions to over 300 communication service providers (CSPs) and OEMs worldwide, recently joined Ciena’s Blue Orbit initiative to accelerate SDN and NFV deployments, and released its SMART Capacity Management Solution.