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Sparkle offers multinational enterprise telephony service

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Sparkle has launched its enterprise voice suite, described as a comprehensive set of global telephony services for business customers with multinational needs.

The global arm of TIM – formerly Telecom Italia – says this is a managed connectivity service allowing companies, regardless of location, to communicate with customers effectively and securely.

The enterprise voice suite allows local and toll-free numbers, enterprise telephony and collaboration systems in a single managed service, said Sparkle.

“Enterprise Voice Suite (EVoS) is a managed connectivity service allowing companies, regardless of location, to communicate with customers effectively and securely,” said Sparkle, which is led by Enrico Maria Bagnasco (pictured), appointed CEO last month.

Companies can “virtualise their contact points in a different place where they are effectively located – inbound and outbound calls, integration with enterprise telephony and collaboration services as well as value-added services for call centres”.

The company noted that “voice plays a major role in digital transformation, enabling companies to operate globally while remaining close to their customers and partners”.