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Ethio Telecom selects Subex for 5G business assurance solution

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Ethio Telecom partnered with Subex for a new business assurance solution using the enterprise AI platform HyperSense.

The partnership will allow Ethio telecom to expand its revenue assurance practice into business assurance using the building framework and enhance decision making through the platform’s ability to operationalise AI at scale.

Ethio Telecom presently has over 50 million subscribers and is undergoing network infrastructure and system enhancements to pilot 5G networks in the coming year.

The new partnership will allow Subex’s business assurance solution on HyperSense, Ethio Telecom can leverage AI as part of its business assurance vision, improve coverage across its entire portfolio and according to the telco, it will minimise loss and mitigate risk.

Tsegaye Emmanuel, chief information security officer at Ethio Telecom said: “Considering our vision to pilot 5G in the coming year and enhance our growth strategy, we were looking build a more powerful and enhanced business assurance practice built on advanced AI and analytics capabilities to support our new digital services.

"Subex's Business Assurance on HyperSense platform will provide a robust foundation based on our strategic pillars of customer experience, innovation, people-oriented, and excellence in operations to efficiently achieve our long-term goals."

Ethio Telecom says it selected Subex based on the success of its existing partnership and the future-proof capabilities of HyperSense.

The news comes only a week after Safaricom said it was asking for partners in areas from network equipment to content while Ethio Telecom failed to reach its H1 revenue target in the last half-year before the local market opens up.

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