Hawaiki picks TE SubCom for secondary NOC

Hawaiki picks TE SubCom for secondary NOC

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Hawaiki Submarine Cable and TE SubCom have entered into an agreement for the provision of backup Network Operations Center (B-NOC) services for the Hawaiki cable from TE SubCom’s headquarters in New Jersey.

It was in September of last year that TE SubCom first launched its network operations centre solution. At the time, the company said that the offering was designed to provide cable operators with a single source for fault, configuration, alarm, performance, security and maintenance network management.

“Our SGS team enables customers to focus on what they do best while relying on SubCom as a trusted partner for a wide variety of ancillary services throughout a project’s lifetime,” said Marc-Richard Fortin, director, Network Operation Center of TE SubCom. “Providing our B-NOC expertise for the Hawaiki Cable System is yet another example of the leading global services that SGS can provide to our clients.”

The solution is vendor-neutral and is flexible to meet customer requirements meaning that it can seamlessly integrate into operational flow. It is offered as part of the SubCom Global Services (SGS) portfolio, and will give the Hawaiki Cable System an extra layer of operational security.

The 15,000km fibre-optic cable connects Sydney-Australia, Mangawhai Heads - New Zealand, Tafuna - American Samoa, Kapolei – Hawaii and Pacific City – Oregon. The $300 million, 43 Tbps system went live last month and in an exclusive interview with Capacity, Hawaiki CEO Remi Galasso said: “My dream is to see what the Hawaiki cable can do to improve quality of life for Pacific islands people.”

In addition, SGS provides a range of technical services across the entire lifecycle of a subsea fibre optic cable system, including: cable system planning and configuration; permit investigation; preventative asset protection; terrestrial infrastructure development; and operations, alarm, security and maintenance network management.

“We are committed to meeting the highest service standards to ensure our customers’ satisfaction and success, said Florent Blot, Hawaiki’s chief network officer. “Network support and security are among our top priorities and this contract with TE SubCom will further enhance the resiliency of our NOC facilities, including control centres spread over three locations in New Zealand, Australia and the USA.”

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