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Infobip has developed an AI-powered chatbot for Uber that enables customers to order rides via WhatsApp. -
Ireland’s privacy regulator has doubled down on its order to stop media service traffic to the US from Facebook and Instagram.
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Ethiopia wants its own alternative to Facebook, Twitter, WhatsApp and Zoom and has already started development.
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Social Media giant Facebook has been sued by the Federal Trade Commission (FTC) on the grounds of ‘anticompetitive conduct’.
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The telecoms industry’s emergency response charity has already supported 872 families in Beirut, following the explosions which devastated the city a month ago.
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In the strongest confirmation of its ambitions to date, Reliance Industrial Investments has sold approximately 135,000 Jio-owned towers and, through Reliance Retail Ventures Limited, has acquired logistics and retail capabilities from the Future Group.
Forthcoming events
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Software company SAP has sold its digital communications unit to messaging company Sinch for €225 million.
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WhatsApp Business is on track to become the go-to messaging channel for customer care, with enterprise use of WhatsApp Business APIs forecast to increase 5,400% to 2024.
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Analysts have welcomed Facebook’s US$5.7 billion in the services arm of India’s Reliance Industries.
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There were 2,416,135 cases of people infected with Covid-19 and 165,939 dead, as of 20 April, 12:35 (BST).
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Zendesk has released its State of Messaging 2020 report that provides an in-depth analysis of the biggest trends in conversational business and the messaging industry.
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EU ambassadors failed to reach a resolution on further regulation of over-the-top (OTT) players like Facebook owned WhatsApp and Microsoft’s Skype.
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A new study from Juniper Research claims rich communications suite (RCS) traffic will have an average annual growth of 290% over the next four years.
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InfoBip, a global communications provider, is launching WhatsApp Business, a new communications channel for its enterprise customers.
