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Uniting the industry against fraud

How can a global industry comprised of thousands of stakeholders tackle a common, yet decentralised, foe? Christian Michaud, SVP at Tata Communications, tells Melanie Mingas the answer.

19 June 2020 | Melanie Mingas

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Features

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A 2020 Vision for Security

22 June 2020 | Sponsored Content

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Keeping telecoms one step ahead

01 June 2020 | Gill Devine

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It might be flexible but is it secure?

15 April 2020 | Alan Burkitt-Gray

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RCS: The true gamer

15 April 2020 | Natalie Bannerman

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20 Security and Anti-Fraud Solutions

04 December 2019 | Natalie Bannerman

People

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Uniting the industry against fraud

19 June 2020 | Melanie Mingas

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Handling capacity demands

18 May 2020 | Laurinda Pang

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Vodafone bets on messaging

15 April 2020 | Natalie Bannerman

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Keep customers at the heart of transformation

15 November 2019 | Big Interview

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An industry-wide approach to battling SMS fraud

08 February 2019 | James Pearce

Community

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Detecting and Stopping International Telecom Fraud

Telecom fraud not only impacts CSPs’ bottom lines,it also impacts CSPs’ relationships with their customers. Degraded voice quality and latency issues caused by fraudsters negatively impact the customer experience, which can eventually cause customers to lose faith in their CSP and even defect to another provider. CSPs have two primary ways to combat fraud but there's a third, better way available

21 May 2020 | CSG