Myanmar Connect: Agenda
Myanmar Connect 2018
18-19 September 2018 | Myanmar Yangon
Registration & Welcome Coffee
Competition as a Stimulus - Changes to the Dynamics of the Telecoms Market
With the arrival of a new mobile operator, the market has become even more competitive. ISPs have outbid mobile operators for access to spectrum via auction and thus making it more challenging to gain market share. Recent regulation preventing price wars has forced operators to be more innovative about how they differentiate themselves to existing and potential customers.
• How can competition become an opportunity to benefit both business growth and social development?
• How is MyTel rising to the challenge of penetrating the market?
• How are the established mobile operators adapting to this change in dynamics?
• What is a sustainable level of competition?
• Are telcos hoping for a future release of spectrum frequencies?
• How will telecoms operators compete with ISPs? How will ISPs respond?
Writing the Rules for Right of Way: Unlocking Next Generation Access & Metro Connectivity
Mobile connectivity is now fairly well established in Myanmar, but fibre is still a challenge, especially in metro areas. Companies are attempting to upgrade to better levels of service, such as FTTX, which offers enterprises and home-owners in residential areas the relative luxury of a high-quality, consistent connection to the Internet, however, challenges such as right of way and access to existing infrastructure, such as railway lines, is slowing down the process.
• What are the current challenges and what can be done to improve communication with different stakeholders in terms of right of way and access?
• How could fibre-sharing improve connectivity as a solution to legislation about right of way?
• After a race to connect Myanmar, is the focus shifting to higher quality of service?
• How can we engage enterprises and increase their awareness of the benefits of investing in FTTX?
• What are the most successful business cases for investment in fibre?
• How can we encourage governments to support more open access models?
• How are metro areas beyond Yangon developing, such as Mandalay?
Carriers, Cables and Content: Connecting Myanmar with South-East Asia
International investment in Myanmar is essential to the improvement of existing connectivity provision. It is important to maximise the opportunities offered by Myanmar’s strategic position to facilitate cross-border connectivity and capacity trading with Myanmar’s neighbouring countries.
• Is the demand for content created externally growing in the Myanmar market?
• How have traffic patterns changed in South-East Asia in the recent past?
• What impact does this have on the capacity demanded of international routes?
• With the opening of international gateways and initiatives to build FDI, what are the opportunities in Myanmar and how are global partnerships developing?
• What are the implications of planned submarine cables to Myanmar having on terrestrial country crossings?
• How has the current political climate affected how international carriers operate with their Myanmar partners or how they view the investment potential offered by Myanmar?
Co-operation for Financial Inclusion - Delivering Mobile Financial Services across Myanmar
In an emerging market, where high levels of mobile ownership collide with very low financial inclusion, mobile financial services have the potential to generate profit, reduce the gender gap in access to financial services and lift communities out of poverty. Myanmar has seen various mobile financial services offerings emerge over the last couple of years and it is shaping up to become quite a competitive market.
• How is increased competition impacting the mobile money business?
• Why is co-operation and competition important to the success of local and international mobile banking businesses in Myanmar?
• How can mobile money platforms co-operate to demonstrate use cases and build customer base?
• Have any steps been taken towards cooperation and partnership? Are there any plans in the future?
• Is 50% digitisation of financial transactions achievable by 2020 and how will this be rolled out?
• How are mobile money operators working to change consumer behaviour?
• What are the cyber security and data privacy concerns affecting mobile money platforms and how are companies dealing with them?
Improving Power Play - Where Energy and Telecoms Meet
Power supply is a fundamental prerequisite for telecoms infrastructure development, above all for data centres and towercos, which are heavily dependent on reliable power supplies. They are currently using on-grid power supplies and diesel –powered generators. In an attempt to improve the environmental impact of infrastructure development, it is important to investigate alternative energy resources.
• What are the current power demands of data centres and tower companies? Are these demands being met?
• What are the impacts of the lack of power on the telecoms industry and local communities?
• What innovative solutions are mobile towers and data centres testing in order to be more energy efficient?
• How can companies be incentivised to use renewable energy sources?
• How can telecoms operators form strategic partnerships with power companies?
• What experience have power companies had in alternative energy sources and how could they be successfully implemented in Myanmar?
• How are infrastructure-sharing initiatives affecting power demands?
• Are there land acquisition possibilities and how will this impact infrastructure development and rural rollout for power and telecoms?
Advancing the Provision of Value-Added Services and Content: Opportunities for Diversification and Growth
As competition increases, everyone is talking about building data usage. It is becoming increasingly important to stand out from competitors. Providing value-added services, which make life easier or better for customers could prove to be a profitable means of building customer loyalty.
• What are the most popular services and sites currently?
• What kind of content is really needed and wanted?
• What is being done to establish localised content in Myanmar?
• How can services become more inclusive?
• How are content providers changing customer behaviours?
• How can content providers reach new potential customers?
• What are effective use cases to encourage uptake of mobile apps?
• How can we encourage ethical and constructive use of social media?
Coffee & Networking Break
Does the Telecoms Industry have a Conscience? Exploring the Impact of Increasing Connectivity on Society
It has been said that in Myanmar the internet is Facebook and Facebook is the internet. Facebook is used by Myanmar people for news, trade, social networking, business growth and research. This creates connectivity and information opportunities and but also challenges, particularly in the absence of regulations on cyber security and data protection, low digital literacy, and risks of ‘fake news’ and hate speech.
• What are the impacts of telecoms on Myanmar society?
• How are telecoms companies and ICT companies engaging with consumers?
• Do they have policies in place to protect users?
• What role should the private sector, government and other stakeholders play in ensuring a healthy and constructive online environment for all users? Who is being left behind?
• How can awareness of issues such as cyber-security and data privacy be improved?
• Can ethical Internet use be ensured and who should be responsible?
• How can inflammatory fake news and hate speech be addressed?
• What developments on these or emerging issues will Myanmar see in the coming year?
Lunch & Networking Opportunity
Start-Up Showcase: Innovative Entrepreneurs and their Socially-Conscious Projects
Building a Sustainable Talent Pool - Developing and Retaining Skilled Workers in the Telecoms Sector
The focus thus far has been on rolling out mobile connectivity for digital inclusion across Myanmar and building data usage to allow people to benefit from the many opportunities provided by the Internet. With the recent announcement of the Myanmar Investment Commission permitting foreign capital investment in education, we now need to play catch-up improving digital skills amongst local employees and examining how corporate culture can play a part in career progression opportunities and employee loyalty.
• How can the skills shortage in the telecoms sector be overcome?
• How can we promote diversity in the workplace?
• How can training reduce staff attrition levels and improve corporate culture?
• How could international case studies for internships and study programmes be replicated in Myanmar?
• How can global best practices be adapted to Myanmar cultural norms and technology optimised for innovation in recruitment?