icon Book your hotel accommodation

St. Regis Mexico City
Paseo de la Reforma 439 Colonia Cuauhtemoct 
Mexico City, Mexico
t: +52 (55) 5228 1818
w: www.starwoodhotels.com/stregis/property/overview/index.html?propertyID=1735

To make it easier for our delegates, Capacity Media have negotiated a specially discounted room rate for a limited block of rooms at the St. Regis Mexico City. Once you have confirmed your registration for Mexico Connect 2019, we will send you a confirmation email including details of how to book at the discounted rate. 

iconTransport within Mexico City

The closest airport to the St Regis Mexico City is Benito Juarez International Airport Mexico City - MEX which is 13.9km (40 mins) from the hotel. Taxis should cost approximately 25 USD/around 488 MXN.

Travel to the region

Following the Coronavirus outbreak which has now been reported in several countries around the world, we have prepared some questions and answers about our events and the outbreak:


  1. Are your events being cancelled because of the coronavirus outbreak?

The WHO has declared the corona virus a Public Health Emergency of international concern. Despite the emergency declaration, with the exception of Mainland China, the WHO is not recommending any restrictions on travel or trade at this time. On this basis, our events are still taking place as scheduled. We are closely monitoring the situation and will be updating this page as required.


  1. I am concerned about travelling to the event, what should I do?.

With the exception of Mainland China, there have been no restrictions on travel or trade at this time. We advise you to visit the WHO  or CDC guidance on how to reduce exposure to the virus and staying healthy while travelling. For further information and reassurance, we  also advise you to view the official travel and health advisory websites for the countries that the events are being held, to learn about the specific measures in place in the country and in their ports for virus detection and treatment of the virus.


  1. What contingency plans are you putting in place for the event?

We are liaising with the venue to ensure that they have robust procedures on hygiene in the venue. We have requested that hand sanitizers be available around the venue and for increased frequency in the general housekeeping schedules for the common areas of the event.


  1. If I don’t feel comfortable in travelling at this time,  will I be able to get a refund for my delegate pass?

If you request the cancellation of your delegate pass, normal cancellation terms would apply:

All cancellations by Participants must be received in writing no later than 28 days before the first day of the Event for a full refund of Participant Fees paid, less a 10% administration charge.

Any cancellations received after this period  will be liable for the full fee. Substitutions may be made to attend the event. All requests for cancellations and substitutions must be received in writing.

For more details on the cancellation policy, please refer to the Event Participants Terms and Conditions.

Visa Requirements

For visa applications, invitation letters are available upon your request. To apply for a visa support letter, please email our Customer Services Team: info@capacitymedia.com

Please note, we are required to secure payment before providing a visa support letter, as this is a legal document but we will offer a 100% refund if your visa application is rejected.