Indonesia's Telkomsel turns to Cellwize for performance boost

04 February 2021 | Melanie Mingas

Indonesian mobile operator, Telkomsel, will use Cellwize CHIME to improve network quality and service.

Telkomsel said it wants to use the technology to increase efficiencies through RAN capacity improvement, and to advance its vision for "digital network operational excellence".

Telkomsel will leverage the Cellwize CHIME solution to update its optimisation processes and automate RAN optimisation to ensure the optimal use of its current spectrum portfolio and RAN equipment and to deliver what it said will be "a superior customer experience". It will be deployed with Cellwize’s local partner Immobi, which provides technology services to the telecoms industry.

Cellwize CEO Ofir Zemer, said: “We are very happy to have been selected by Telkomsel to support their mission to improve quality of service, deliver exceptional customer experience, and power innovation for a 5G world. With our CHIME solution Telkomsel will always know what’s going on with the network and will be able to automatically and continually improve performance and achieve strategic business objectives.”

The Cellwize solution was also selected for enabling seamless operation in a multi-vendor environment, across 2G, 3G, and 4G technologies, and for its interoperability with multivendor dSON/RAN, VNF and NFVI compatibility, and enabling future-readiness for 5G through what it said are advanced AI capabilities.

Vice president of network quality and service management for Telkomsel, Andrias Indra, explained: “Through this collaboration, Telkomsel is excited to keep moving forward to grow the quality and capacity of our network while also increasing the effectiveness and efficiency of our network deployment through RAN automation and optimisation from Cellwize CHIME.

"This collaborative effort is also in line with Telkomsel's commitment to developing an inclusive and sustainable digital ecosystem in Indonesia to open more opportunities for customers to enjoy more customer-centric digital services.”