Keeping telecoms one step ahead

Keeping telecoms one step ahead

01 June 2020 | Gill Devine

Cover

Between IoT and 5G, the last decade has proven to be an exciting period for the telecommunications industry worldwide.

Just two years ago the UK declared the deployment of 5G and full fibre networks to be a primary objective—committing to having the majority of the population covered by 2027, and then nationwide full fibre by 2033.

Even as the monumental amount of data flowing through their networks continues to increase, bringing with it unprecedented opportunity, telecommunications and other companies are facing the increasingly daunting task of navigating the widening risk landscape as a result of these technological advances.

For example, in 2019, a large-scale cyber attack known as Operation Soft Cell resulted in the loss of hundreds of gigabytes of data from ten telecom companies around the globe.

The attack left many companies vulnerable to complete control, including the potential of total network access.

The possibility of similar and physical attacks leaves many telecom companies with the question, how do we best prepare for future threats at scale? The answer lies in integrating and expanding the stakeholders responsible for risk management and leveraging advanced technologies.

With the information landscape widening rapidly, it's too time-consuming to have one individual or team detect and/or crises. The collaboration of stakeholders across a telco in addition to the deployment of advanced technologies —such as artificial intelligence and real-time alerts to emerging risks — will help to improve decision-making and business outcomes.

This strategy ultimately allows businesses to mitigate potential threats faster than organisations that solely depend on the human speed and insights of one team or security manager. AI platforms are capable of processing billions of data points every day from the ever-widening information ecosystem, looking for emerging risks.

AI can complement the work that risk managers inside telecommunications firms are currently doing, by surfacing relevant and actionable information in real time.

A single failure to protect their assets could have a devastating impact on a company’s reputation and business continuity, posing a physical threat to their infrastructure and employees. What’s more, if assets are compromised, such as with Operation Soft Cell, resulting connectivity issues could have a detrimental impact on the customer’s experience.

With access to AI and real-time alerts on breaking events and emerging risks, organisations can make insight-led decisions faster. They can establish a wider awareness of emerging threats and have a successfully integrated security strategy that protects the firm’s physical infrastructure, employee safety, and business operations.

The use of real-time alerting platforms, such as Dataminr’s, enables telecom executives to make informed decisions to prevent attacks and address issues as they arise.

Dataminr’s unique technology offers a scalable solution that delivers information that matters most to each team and best equips companies to address risks on a continuous, minute-by-minute basis.

Dataminr’s AI platform provides businesses with clear, concise, information as events happen, informing executives and their teams of potential threats at every stage which provides the opportunity for teams to make faster, better-informed decisions.

It’s an exciting time for the telecom industry, with new technologies like 5G connectivity, autonomous vehicles, and IoT set to change the way customers live and work. However, with these changes come new sources of risk. In today’s world, especially during crises, companies face tremendous pressure to effectively manage the daunting and rapidly-evolving risk landscape.

Dataminr’s AI platform helps companies effectively manage risk, address threats as they occur, and enable positive organisational change.