Detecting and Stopping International Telecom Fraud

21 May 2020 | CSG

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    Telecom fraud not only impacts CSPs’ bottom lines,it also impacts CSPs’ relationships with their customers. Degraded voice quality and latency issues caused by fraudsters negatively impact the customer experience, which can eventually cause customers to lose faith in their CSP and even defect to another provider. CSPs have two primary ways to combat fraud but there's a third, better way available

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