Telecom Egypt and Etisalat Misr partner on fixed voice and bitstream services

22 July 2019 | Natalie Bannerman

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Telcom Egypt and Etisalat Misr have signed four agreements to offer their respective customers with additional services in the Egyptian market.

The virtual fixed voice agreement will see Etislat Misr providing fixed voice services to its customers using part of Telecom Egypt’s network given its experience in this field. The various agreements outline the commercial and legal frameworks between the two companies and protect the rights of its users.

In doing so, Etisalat Misr is now able to provide fixed voice services to its customers through all its stores across Egypt using the licence it won and the technical trials it has conducted on the service in the past few months to ensure that its customers will receive the best quality of service.

“We are very pleased to continue to collaborate with Etisalat Misr on mutually beneficial agreements that will enrich the Egyptian market through service diversification and enhancement,” said Adel Hamed, managing director and chief executive officer, Telecom Egypt. “The FVNO agreements enable Etisalat Misr to provide its customers with a new service, while Telecom Egypt will enhance its revenues generated from the domestic wholesale business supported by the increase in Etisalat Misr’s customer base. In addition, the bitstream agreements allow Etisalat to enhance its current fixed broadband offering and at the same time support Telecom Egypt in monetising its growing investments in the Egyptian telecom infrastructure.”

As for the bitstream agreements, Etisalat Misr will be able to provide its fixed broadband customers with the new VDSL technology, as well as unique packages with high speeds ranging from up to 30Mbps up to 100Mbps. The pricing of the bitstream services is based on the capacity used to allow customers to enjoy Telecom Egypt’s network that recently underwent major developments.

“We are pleased to have signed these agreements with our success partner, Telecom Egypt and we always seek through such agreements to provide the best models of partnership between telecom operators in the Egyptian market,” added Hazem Metwally (pictured), chief executive officer of Etisalat Misr. “These agreements fall within Etisalat’s strategy to provide the latest and best quality integrated services to its customers in Egypt utilising the latest technology developed globally. During the next phase, Etisalat will provide its customers with a wide range of products and services that will be launched for the first time in the Egyptian market, based on Egypt's most powerful mobile network and the fastest mobile phone and landline technology. We are also proud that Etisalat’s customers currently have access to all fixed and mobile services through all Etisalat’s stores across Egypt.”