Telstra partners Ciena and Ericsson to launch continuous connection service

18 January 2019 | Natalie Bannerman

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Together Ericsson and Ciena, Telstra has launched a rapid restoration service on its busiest subsea cable routes in Asia to keep its customers continuously connected.

“The Asian region presents one of the most challenging environments for subsea cable systems. Busy and shallow shipping ports in Hong Kong and Singapore, high-levels of fishing activity and an ecosystem prone to natural disasters, all threaten to disrupt or damage underwater infrastructure,” said Nadya Melic, Telstra’s head of connectivity and platforms.

The new service combines the scale and diversity of Telstra’s subsea network with the flexible programmable infrastructure technology through Ciena’s GeoMesh Extreme solution. As a result, Telstra’s assured availability, which offers service restoration within eight hours, is now reduced from hours down to minutes.

 “Through Telstra’s large subsea cable footprint and Ciena’s innovative technology, we are able to help remove the pain of an extended outage from our customers, with almost seamless restoration of their services,” added Melic.

With Ericsson, Ciena’s GeoMesh Extreme solution improves the intelligence of Telstra’s subsea network, enabling quick automated responses to changing network demands, without manual intervention. In addition, the solution offers increased visibility of the network, improving resiliency and provides flexibility, agility to give customers quick, and reliable data access.

 “Through this innovative technology we are supporting Telstra to meet ever-increasing network demands and providing unprecedented levels of reliability, automation and intelligence,” said Emilio Romeo, Ericsson’s managing director for Australia and New Zealand. “This solution gives Telstra increased capacity to adapt to network changes; ensuring customers receive the best possible service.”

Financial services organisations, carriers and cloud service providers are among the customers expected to benefit from the continuous connection service.

Rick Seeto, Ciena’s vice president and general manager of Asia-Pacific and Japan, added: “We are seeing a growing trend for more agile, resilient and adaptive networks that use flexible, instrumented photonics and advanced software control. These innovations allow network providers like Telstra to not only scale their network and boost capacity but also protect traffic and service delivery.”