PCCW Global launches managed SD-WAN enterprise service

20 September 2018 | Jason McGee-Abe

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PCCW Global, the international operating division of HKT, has launched a new global software-defined wide area network (SD-WAN) service to enterprises across 80 countries.

The service complements existing fibre-based IP-MPLS services and the company says it will provide enterprises with “a secure, application aware network that continually optimises for performance and cost in real time, delivering a vastly improved user experience”.

“Globally, the need for intelligent and advanced business networks is growing substantially,” said Jordick Wong, senior vice president of product and vendor management at PCCW Global.

“Our SD-WAN service provides enterprises with an efficient and streamlined networking capability that maximises their existing connectivity solutions and optimises business-critical and cloud-based applications, ensuring an enhanced user experience without having to spend more on connectivity.”

As enterprises seek to extract the most value from exciting new technologies such as cloud computing, data analytics and the internet of things (IoT), heavy demands on branch networks often lead to increasing complexity along with cost and resource-intensive WAN management.

PCCW Global’s new SD-WAN service addresses these challenges by simplifying multi-site WAN deployment and management. The service optimises traffic in real time by constantly adapting to meet changing business needs while simultaneously balancing performance and cost.

Traffic is intelligently routed over a preferred network path from a combination of IP-MPLS, broadband and 4G LTE connections in order to meet pre-defined network and performance policies. The service is transport agnostic, so enterprises are able to make use of an existing PCCW Global MPLS network, or even connectivity provided by another service provider. SD-WAN is easy for enterprises to deploy and integrate with their current network, resulting in minimal disruptions for end users while providing an integrated and seamless end-to-end user experience.

Moreover, customers are able to take control of their own SD-WAN network through a centralised management portal that provides advanced visibility, configuration, reporting and trouble-shooting capabilities.

Enabling cost effective access from the branch site to data centre, SD-WAN complements PCCW Global’s existing Console Connect service, a global software-defined interconnection platform that provides automated, secure and predictable connectivity between the data centre and business partners, major cloud service providers and business-critical applications across the globe. The service also supplements and enhances PCCW Global’s comprehensive suite of communication services that includes global MPLS, global internet access, global Ethernet, global UCaaS and managed cybersecurity solutions.

Over 80 countries across the US, Asia, Africa, Latin America, the Middle East and Oceania will be covered during the initial launch phase of the service, which will continue to be expanded through both PCCW Global’s existing network as well as third party providers’ networks. PCCW Global’s MPLS network itself spans over 3,000 cities in 150 countries, with direct extensions available to all major cloud providers.

The news comes after PCCW Global completed the integration of the Console Connect platform earlier this year.