Twilio names Nils Puhlmann as new security chief

21 August 2018 | James Pearce

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Cloud communications platform as a service (CPaaS) provider Twilio has named former video games executive Nils Puhlmann as its new chief trust and security officer.

The role will see Puhlmann, who has served as an advisor to Twilio since 2014, join the company’s management board and oversee its global trust and security programs.

Puhlmann was previously the chief technology officer at Endgame. He has also held senior security roles t the likes of Zynga, Qualys and Electronic Arts, as well as co-founding the Cloud Security Alliance. The Alliance is a non-profit organisation that promotes best practice within the cloud space.

"At Twilio, we're committed to upholding the high standards of security and data protection, which are reflected in the investments we've made in these two mission-critical areas. After serving as an advisor for many years, I'm joining Twilio because security is a priority for the company," said Puhlmann. "I'm excited to continue to build our teams and capabilities to support our vision of becoming a leader in trusted communications."

He joins Twilio to reinforce its security framework, which it based on the ISO 27001 Information Security Standard. He will be tasked with boosting the firm’s corporate IT systems and those of its clients, which include the likes of Netflix, eBay, Airbnb and Lyft. Its solutions range across voice, SMS, video and Whatsapp.

“Everyday, tens of thousands of businesses rely Twilio’s platform to handle their communication workflows,” said Jeff Lawson, Twilio’s CEO and cofounder. “Being a trusted custodian of this customer data is a top priority for Twilio and we will continue to invest in maintaining that trust.”