HGC launches UC partnership with Blueface

20 August 2018 | James Pearce

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HGC Global Communications has announced a partnership with Blue Face Limited (Blueface) to launch a unified communications (UC) service delivering integrated and flexible UC solutions for corporations.

The UC Anywhere Service will leverage HGC’s international and local network infrastructure to provide corporate customers with a suite of UC services. These will include simultaneous ring (SIM-ring), voicemail-to-email, call pull, and intelligent routing, among others.

The partnership means HGC’s infrastructure will be integrated with Blueface’s global cloud-based UC platform, giving it greater reach. HGC’s network reach includes Hong Kong and mainland China. It has also been extended to include Cambodia, Indonesia, Malaysia, the Philippines, Singapore, Japan, South Korea, Taiwan, Vietnam, Thailand, Myanmar, the UK and the US, serviced by multiple submarine and terrestrial cable systems.

UC Anywhere is carried by a global UC network ring running on highly-secure and reliable networks, HGC said.

Dennis Wong, director of corporate and enterprise markets of HGC said: “The collaboration with Blueface enriches our business portfolio and proposition locally and internationally and enables us to deliver advanced market-driven solutions to meet the needs of all organisations , whether small, medium or large.

“Riding on our extensive international backbone infrastructure and business footprint, as well as our reliable hosting and comprehensive voice services, Blueface can now extend coverage from Europe and the US to Asia together with an experienced telecommunication operator. We can also integrate our UC solutions with various applications to meet business needs via the API integration capability. Our customer-centric approach will enable customer organisations to improve the efficiency of their daily business operations by harnessing the power of digitalisation .”

Alan Foy, group CEO of Blueface and Star2Star, said: “The collaboration means HGC's corporate customers can now enjoy a best-in-class unified communications experience in Hong Kong and globally.

“This will be achieved via our global UC network rings, multilingual self-service web portal and localisation of all communication elements. With HGC's participation, it also facilitates Blueface's business deployment and expansion in Asia. ”