Virtutel picks PCCW Global’s nTwine UCaaS platform

08 May 2018 | Natalie Bannerman


PCCW Global and Virtutel have signed a service agreement to bring hosted unified voice services to Australia and New Zealand.

Under the terms of the agreement PCCW Global will provide a turnkey nTwine hosted telephony and collaboration service to Virtutel, enabling it to take this highly innovative offering rapidly to market in both Australia and New Zealand.

“The nTwine platform will add value to Virtutel's expansion plans in the Australian and New Zealand markets and supports multinational enterprises providing a ubiquitous service globally. Our full-featured, multi-tenant orchestration solution will help Virtutel to service both wholesale channels and direct enterprise customers, while the web portal provides them with end-to-end control over the entire customer life cycle,” said Ronnie Klingner, president of mobility and digital solutions, PCCW Global.

PCCW Global’s service will include the provision of fully white-labelled hosted platform together with a best-of-breed fully automated orchestration operation and business system, enabling Virtutel to offer unique service propositions to its customers while using PCCW Global’s coverage across five continents.

Traditionally, companies acquire and deploy their own communications infrastructure, purchasing and implementing on-premises telephone PBX switches to avoid the cost of individual phone lines for each employee. PCCW Global's nTwine UCaaS platform utilizes the advantages of cloud technology to provide far more flexible, easily scalable and cost-effective communication solutions for both large and small businesses.

David Allen, managing director of Virtutel, said: “The PCCW Global team has been extremely committed to our partnership and the nTwine uCaaS solution is a perfect fit for our business growth in the coming years. Thanks in large part to the transformative power of cloud computing, in most markets the idea of what makes an office is rapidly changing. We expect that the technologically savvy and forward-thinking business leaders in Australia and New Zealand will appreciate the advantages the nTwine service provides.”