Telstra expands availability on key routes in Asia

08 May 2018 | Natalie Bannerman


Telstra has expanded its world-first ‘Always On’ service to provide more bandwidth options and lower latency on its Hong Kong to Singapore and Japan to Hong Kong subsea routes.

Last year’s introduction of our ‘Always On’ service guarantee was targeted at customers with large capacity requirements of between 10GB and 1TB. We are now expanding this service by introducing lower bandwidth options from 1GB with the flexibility for customers to scale up as needed,” said Paul Abfalter, director international at Telstra.

The service uses the scale and diversity of Telstra’s cable network in the Asia Pacific region to reroute traffic to another path, even in the event of a cable cut or damage due to a natural disaster.

This enhancement, combined with our ultra-low latency connectivity across these key routes will be particularly beneficial for organisations in the financial services industry, where speed and reliability between global financial hubs are vital,” he said.

“Customers also benefit from cost savings associated with managing multiple vendors and paying for spare capacity that may not be used, while the assured availability helps improve the experience they provide their end users,” added Abfalter.

“As cloud computing and the number and variety of digital devices in use worldwide continues to increase, so too does the demand for the international networks, like subsea cables, needed to keep them connected,” continued Abfalter.

He went on to say that: “We were first in the region to develop ‘resilience as a service’ across the busy Hong Kong, Singapore and Japan triangle so customer services are restored within hours for their subscribed bandwidth, using one primary path and two protection paths over different cable systems along the same route.”

“Customers also benefit from cost savings associated with managing multiple vendors and paying for spare capacity that may not be used, while the assured availability helps improve the experience they provide their end users.”