Claro uses iBasis IPX infrastructure for 3G and 4G data roaming services

19 March 2018 | Natalie Bannerman


iBasis has successfully migrated its GRX and LTE data services enabling America Movil’s Central American operators, under the Claro brand, to enhance its data roaming services using iBasis’ IPX.

America Movil’s Central America operators - Claro Costa Rica, El Salvador, Guatemala, Honduras and Nicaragua, and iBasis have used their respective engineering and operational expertise in deploying and processing services to carry out this migration without causing service disruption to the end-user.

“We already experienced great services for LTE data roaming so we wanted to enhance our relationship with iBasis for GRX. iBasis is a trusted partner who demonstrates excellent support, responsiveness and always find innovative ways to reduce roaming services management complexity. The outstanding coordination between both parties enabled us to migrate our services in record time” said José Cervantes, director of international relations of Claro Central América.

In addition, Claro mobile operators will benefit from the analytics capability of InVision and service management capabilities that come with using iBasis IPX services for 3G and 4G. iBasis gives its customers the insights to anticipate and address roaming traffic surges or regional expansion to support dynamic data roaming growth, all to guarantee the best user experience for inbound and outbound roamers.

ibasishazewindus150px“We are very proud to be selected by Claro Central América, who serves more than 15 million mobile customers in in its region. Our focus on end-to-end IPX roaming solutions for 3G and 4G with global reach enables Claro Central América to quickly and cost-efficiently meet its growing mobile demand in the region” said Feddo Hazewindus, president and CEO of iBasis. “Our respective teams are working very well together and this cooperation is an illustration of the ROCCO MNO Survey finding, showing iBasis as the most trusted and easiest IPX provider to work with.”

Earlier this month IBasis was acquired from KPN by Paris-based Tofane Global, led by former Orange International Carriers CEO Alexandre Pébereau for an undisclosed amount. The deal sees Tofane, which was established in 2017, significantly boost its international voice and data business, taking on a unit that generated revenues of €705 million in 2017, with 280 employees across 16 countries.