BICS and PGi demonstrate HD VoLTE conference calls

22 February 2017 | James Pearce


BICS has partnered with PGi to launch a high definition Voice over LTE (VoLTE) audio conference call proof of concept.

The service means PGi customers can use audio VoLTE audio conferencing on any mobile device, anywhere in the world, through PGi’s mobile collaboration exchange.

PGi’s exchange connects an operator’s IMS-based VoLTE service to PGi’s cloud-enabled IP conferencing infrastructure.

The service uses BICS’ VoLTE Hub to bridge the HD VoLTE calls from the mobile operator’s network to PGi’s exchange.

Jorn Vercamert, VP communication solutions at BICS said: “More and more enterprises are moving their communication services to the cloud. BICS has visualized the importance of mobility and cloud virtual numbers so as to equip workers with the tools that provide flexibility and collaboration on the go. This is particularly important for knowledge workers that travel frequently or work remotely, rather than being chained to their desks. 

“By partnering with PGi, BICS has facilitated a higher-quality, faster and more reliable calling experience, which is crucial in today’s competitive and fast-moving business landscape. Businesses can build value-added services and improve customer satisfaction, trusting the connectivity and interoperability services provided by international communication providers like BICS.”

One in three operators across the globe are investing in LTE-advanced systems, while a third of conference call attendees join using a mobile device, according to PGi.

Pat Harper, CTO of PGi stated, “PGi is proud of its legacy as a cloud innovator and is thrilled to work with carriers to continue to grow our offerings with our mobile collaboration exchange. While we know and understand that business is conducted on a global scale, we also know that mobile networks are not always compatible globally. 

“Together with BICS, our mobile-first, cloud collaboration approach is standardizing the way that mobile operators can connect to PGi’s audio conferencing capabilities and offer a better experience for their enterprise and end-users alike. PGi is utilizing BICS’ secure global network infrastructure and its advanced capabilities to offer a superior audio conferencing experience.”