Carl Roberts, ex-Verizon, becomes Epsilon’s CCO

01 December 2016 | Alan Burkitt-Gray


Verizon veteran Carl Roberts has joined Epsilon Telecommunications as chief commercial officer. Roberts, who was at Verizon and its predecessors for 15 years until 2015, will be playing a prominent role in what he calls “an ambitious growth plan”.

Roberts, who officially joined the Singapore-based company today, says Epsilon is “shifting to a higher gear” following a decision by CEO Jerzy Szlosarek and the company’s shareholders.


“There were three reasons: Epsilon has an ambitious growth path, there was a role for me, and the company has competent people I like,” Roberts told Capacity yesterday.

“The value proposition is that carriers are trying to figure out how to make things easier. But they are hard to move and there is a lot of pressure on margins. What Epsilon has is an ability to bring all this together in a software-defined environment.”

Roberts was group vice president of Verizon Business until March 2015, having joined via WorldCom International as managing director of data centres in September 2000. He worked for IBM from 1984 to 1999.

“When I left Verizon after 29 years in corporate America I was looking to be able to step back a bit and get involved with projects that were looking for growth. But it was only a month before the phones started ringing.”

He worked on projects for eight different clients – including Epsilon, following a conversation at this year’s International Telecoms Week in Chicago, the conference organised by TelCap, publisher of Capacity.


Roberts will continue to be based in Dubai, but will spend time in London as well as Singapore. “Epsilon has a big operation in the UK and a fledgling operation in the US,” he said.

Roberts won a lifetime achievement award at Capacity’s Global Carrier Awards in 2015. Capacity will be publishing a full-length interview with him shortly.