Saicom voice services enters VoIP, cloud PBX partnership with Seacom

23 August 2016 |


Saicom Voice Services has entered into a strategic partnership with Seacom, to provide VoIP and cloud PBX services over a white-label platform.

Saicom Voice Services has entered into a strategic partnership with Seacom, the cloud services provider, to allow it to provide voice over internet protocol (VoIP) and cloud PBX services over a white-label platform to corporate and SME customers.

Seacom will offer voice services to its growing customer base, in addition to its existing high-speed internet access and cloud services.

“Having a full-fledged IP telephony solution completes our service offerings to customers in terms of data and voice,” said Grant Parker, head of Seacom Business.

“Our platform allows Seacom to operate autonomously and to support its clients on an end-to-end basis without having to own the infrastructure. The confirmation of the strength of our channel platform is in how quickly Seacom could sell and deliver services to its customers. It was able to deploy its VoIP and Cloud PBX offering within a couple of months as opposed to a couple of years,” said de Chasteauneuf.

With the ability of fibre to scale bandwidth, Seacom is well positioned to offer fully-converged services that enable both data and voice, and other value-added services, on one medium. “We own the undersea fibre cable system and supply all Tier 1 internet service providers (ISPs) in South Africa as well as all Tier 1 ISPs in countries where our cable system lands, including Mozambique, Tanzania, Kenya and now also Uganda. We may look at extending these new services into these markets in the near future,” adds Parker.

Corporate and SME customers are going to reap the benefits. “Seacom’s stature gives us added credibility in the marketplace and its fibre coverage across the country allows us to open our voice channel to all areas of South Africa,” says de Chasteauneuf.