Swisscom to migrate fixed-line customers to VoIP

10 February 2016 | Jason McGee-Abe

Swisscom is planning to migrate 2 million fixed-line customers to VoIP by 2017.

The Swiss operator has deployed Oracle’s Communications Operations Monitor in order to support the migration. 

The solution is said to provide the operator with end-to-end network visibility, and claims to be able to resolve incidents on the network 30% faster. 

“Proper service monitoring is all about being proactive,” said Douglas Suriano, senior vice president and general manager, Oracle Communications.

“So, now, CSPs can do more than just react when things go wrong – they can leverage the network to find the right opportunities and the right time to launch or modify offers. Swisscom is a testament of a CSP using networking monitoring in this way for a strategic advantage.” 

In December, Swisscom also adopted Ericsson’s next-generation unified network management tool, Ericsson Network Manager (ENM), in its 4G LTE network.