Nokia Networks launches OSS managed service

10 September 2014 |


Nokia Networks is launching operations support system (OSS) as a service to enable operators to better manage their cost-effectivity.

Two OSS tools are being offered as a service; Nokia Performance Manager to help operators control the performance and capacity of 2G, 3G and LTE networks, and Nokia Service Quality Manager to enable accurate real-time views of service quality across broadband networks.

The vendor claims to be the first to launch OSS software as a managed service, which can be deployed in just a few weeks and is expected to provide greater overall business agility.

“Software as a Service models are used widely in the IT industry, but in the telco market most operators still buy software solutions as an upfront investment,” said Amit Dhingra, head of managed services at Nokia Networks.

“With Nokia OSS as a Service, operators get advanced tools and vital telco know-how to optimise their use, for example KQIs built on our experience of real-life use cases. This launch is in line with Nokia Networks’ strategy to equip operators with a wide range of flexible ‘as a Service’ solutions.”

Service management has proven to resolve service quality degradation 20% faster than a network operations centre alone, and Jason Marcheck, head of service provider infrastructure at Current Analysis, said that hosting models not only help to reduce the disruption of upgrade cycles, but also schedule expenditures to better match the ramp-up in network requirements.

“However, hosted models are only as good as the remote delivery capabilities of the provider,” Marcheck said.

“Here is where Nokia Networks’ experience in delivering managed services from its global delivery centres can help operators mine the full value out of its OSS as a service model."