Level 3 launches Carrier Cloud Voice solution

14 May 2013 | Kavit Majithia


Level 3 Communications has announced the launch of a Carrier Cloud Voice solution in a bid to allow operators to focus on expanding their voice solutions.

The US-based company claims the development allows service providers the ability to simplify their model and expand revenue from voice services for business and residential broadband customers.

Level 3 has partnered with cloud-based voice provider Alianza for the service, with the view of providing an outsourced voice solution to operators, wireless carriers and MSOs in the market. 

The move is predominately designed to allow companies the ability to avoid a significant up-front investment to enhance their voice services.

“Voice is an important part of many established service bundles, but it is an expensive investment that consumers a lot of internal resources to manage,” said Shaun Andrews, Level 3’s SVP of global voice services. 

“With several key customers already purchasing our joint solution, we know this value proposition resonates in the marketplace.”

As part of the offering, Level 3 will combine its enhanced local services with Alianza’s cloud-based voice platform, and further provide solutions for back office integration, including billing and service management. 

Current Analysis principal analyst Cindy Whelan believes the cloud voice solution is an attractive VoIP platform to enable communications providers to accelerate their time to market. 

“This solution allows onerous capital investment costs and minimising the operating costs associated with operating a carrier grade voice service,” said Whelan.

Level 3’s latest solution is expected to begin a trend in next-generation voice evolution, and Brian Beutler, CEO and co-founder of Alianza believes the service provides “a clear business case for simplifying voice delivery to their customers”.