CenturyLink combines business sales and operations teams

04 January 2013 |


US provider CenturyLink has announced that it is restructuring its network services business sales and operations teams into one organisation under COO Karen Puckett.

The move, effective immediately, will combine the business sales and operations functions residing in the company’s enterprise markets group, networks services and regional markets group organisations.

CenturyLink’s wholesale markets group and enterprise markets group data hosting segments will not be impacted by the change.

As a result of the restructuring CenturyLink will report four segments - consumer, business, wholesale and data hosting - in its financial statements.

"Our business segment continues to grow, and this organisational shift streamlines our end-to-end service delivery, support and sales to our network services enterprise customers by creating one cohesive organisation focussed on them," said Glen Post, president and CEO of CenturyLink.

Post also said that the company would continue its local market focus in its service areas.

"Our local operating model is a key component in the success of our business and consumer service and sales," he said. "In addition to her new responsibilities, Karen will continue to retain all of her existing duties, including our local market teams and consumer-focussed operations. She is a proven effective leader and will ensure our continued strong focus on our customers.”