Level 3 wins Serco Group contract

21 November 2012 |


Level 3 Communications has won a converged IP network services contract with Serco Group.

The carrier will consolidate Serco’s data, voice and video services to achieve operational and cost efficiencies and simplify vendor management.

Level 3 said that its conferencing and unified communications will allow Serco to deliver a better experience for its employees and better services for customers.

"Our primary objective was to help Serco operate more efficiently by enabling its employees to quickly and easily communicate with each other via audio, web and video, and we'll be able to achieve that over our global network," said James Heard, regional president of EMEA at Level 3.

"The efficiencies and operational effectiveness created by our services will allow Serco to better serve its customers."

Level 3 is continuing to develop its relationship with Serco with the intention of delivering converged IP network services to the company worldwide.

"Level 3's differentiated service, its global capabilities, as well as its ability and experience in delivering services to a global customer base, made it clear that they were the provider of choice," said Garry Fingland, CIO at Serco Group.