Wataniya Telecom selects CSG for wholesale solutions

06 November 2012 | Kavit Majithia


Kuwaiti operator Wataniya Telecom has selected CSG International for its wholesale billing management solutions.

Wataniya, which is 92.1% owned by Qatari operator Qtel, will use the company’s CSG Interconnect system for automated partner management, carrier to carrier rating, billing and settlement, in addition to handling speed disputes and reconciliation.

It will also provide Wataniya with detailed financial reporting as well as interfaces to other systems. Previously, wholesale billing was handled manually.

“With the growth of our wholesale operation we recognised the opportunity to review and improve our partner agreements and settlement management processes,” said Hisham Siblini, CTO at Wataniya.

“We chose to implement CSG Interconnect knowing our parent company Qtel and our operations in Algeria and Tunisia have won great results from doing so.”

The solution, offered by CSG International, is part of its Wholesale Business Management Solution (WBMS), providing partner management, optimised traffic trading and routing through the network, accurate billing and settlement for all services including traditional voice, data, IP/content and GSMA roaming services.

"As operators grow, the wholesale business either becomes an important revenue-generator, or an expensive cost centre," said John Rainger, VP of EMEA at CSG International. "CSG Interconnect offers all operators, including local, regional and global.”