Rich communications growing in east Asia and western Europe

01 January 2011 |


As commercial launches of rich communication suite (RCS) services begin in 2010, positive progress is being made in achieving interoperability among operators, a critical first step, according to Infonetics Research which publishes the Rich Communications Suite Services, Devices and Subscribers report.

RCS aims to unify the communications experience by tying together presence, voice, chat and multimedia services over IP multimedia subsystem (IMS) networks, first for mobile networks and later extending to fixed-line capabilities.

Western Europe leads the way, with the first commercial deployments of RCS occurring in 2010 in France, led by Bouygues Telecom, Orange and SFR. Asia-Pacific also will see pockets of RCS commercial trials and deployments in 2010, starting in Japan and South Korea. The lack of RCS-compliant handsets has been a critical barrier and there is work to be done toward operators launching additional enhanced applications and services over RCS, according to Infonetics.