Zuora is a cloud-based subscription management platform provider. The company said that by implementing its Zuora Billing and Zuora CPQ software, BDx will offer a fully digitised quote-to-cash experience to its customers.
“As BDx works on an expanding range of digital offerings to accelerate our customers’ digital journeys, billing systems will have to continually offer new features and capabilities,” said Sujit Panda, CTIO of BDx.
“Zuora was an unequivocal choice in helping us bring more automated subscription features to our customers.”
The use of automated tools within data centres is becoming even more essential and during the height of the COVID-19 pandemic, data centres with robust automated systems resulted in substantially differentiated experiences for customers.
The partnership helped BDx automate most of the quote-to-cash processes and bring more complex digital offerings to market, according to the company.
“We’re thrilled to help BDx win in the subscription economy era by helping them innovate and test new subscription offerings for their customers,” said Marc Gagne, General Manager, Asia-Pacific, at Zuora.
"Zuora will allow BDx to quickly capitalise on new opportunities, release and monetise new functionality, and leverage the underlying data to create more personalized subscriber experiences.”
The company also revealed that from the beginning of March, its customers can access their billing information through BDx 360°, the company’s customer portal that provides them with a view into their infrastructure investments. BDx 360° allows the company’s customers to manage their services from anywhere.
