Liberty Global partners Infosys business continuity
Liberty Global has entered into a strategic partnership with Infosys to ensure business continuity as the business transfers 300 roles across operations management and service delivery.
Since the sale of its operations units over the last two years, Liberty Global has been enhancing its workforce to better deliver services to its customers under its Transitional Service Agreements (TSAs) with third-party purchasers, like Vodafone. Under the terms of the agreement, Infosys will focus on managing IT and infrastructure platforms under the TSAs.
“Infosys is the ideal partner to help us transform our business to better serve consumers and our corporate customers,” said Enrique Rodriguez (pictured), CTO of Liberty Global. “Infosys has been a highly-valued and trusted partner to us for eight years, with extensive industry experience and a commitment to efficiency. And importantly, they are the right partner to provide the right home and future career opportunities for our people who will transfer to Infosys through this agreement.”
The agreement will give Liberty Global the enhanced flexibility to serve its customers, simplify and align its operating model with its overall existing business while at the same time ensuring operational continuity for its customers and partners.
Additionally, as part of its contract, Liberty Global will transfer up to 300 employees from its operations in the Netherlands, UK and Poland to Infosys.
“We’re excited to be building on our partnership with Liberty Global as part of a successful long-term relationship delivering mission-critical operations across its brands,” said Anand Swaminathan, executive vice president and global head of communications, media & technology at Infosys. “Europe is a key geography for us; we’re investing heavily in skills development in the region to support our clients’ digital transformation journey. We believe our renewed partnership with Liberty Global further underlines our commitment to Europe and our clients here.”