Telefónica and Amdocs extend multi-year partnership in Argentina and Chile

Telefónica and Amdocs extend multi-year partnership in Argentina and Chile

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Amdocs and Telefónica have announced a multi-year extension and expansion of their strategic partnership.

The partnership will help advance Telefónica’s digital transformation initiatives in Argentina and Chile with an expanded portfolio of support services aimed at accelerating Telefónica’s digitalisation and modernisation journey.

“We are pleased to extend our strategic partnership with Amdocs as Telefónica focuses on its ultimate goal of providing excellence in customer satisfaction with a highly secure and unified customer experience,” said Enrique Blanco, global CTIO of Telefónica. “This partnership supports our digital transformation and our focus on automating operations while allowing us to advance in the development of new capabilities by leveraging the use of APIs to speed delivery of innovative and relevant new offerings to our customers.”

Telefónica launched a fully modernised multi-play platform in Argentina to support over 25 million customers of mobile, pre and post-paid, broadband, fixed line, TV and OTT services. In addition, Telefónica Chile plans to provide on top of 9 million mobile customers with OTT and wireline services for their B2C and B2B customer base during 2020.                                                     `

“Amdocs is supporting Telefónica’s strategy of providing excellent connectivity to its customers everywhere by accelerating the company’s digital transformation and providing its customers with a seamless multi-play experience,” said Gary Miles, chief marketing officer, Amdocs. “We are proud to expand our partnership with this leading global player.”

Earlier this month Telefónica entered into an agreement with Asterion Industrial Partners for the sale of 11 data centres at a cost of €550 million.

The transaction, which will close in approximately two months, is expected to generate capital gains before taxes and controlling interests of around €260 million. The deal follows a number of transactions on the part of Telefónica over the last few months.

Back in April the company was reportedly close to selling its Chile data centre for $700 million, before that in February Telefónica entered into an agreement with Millicom for the sale of partial and whole parts of Telefónica Costa Rica, Panama and Nicaragua. While in January, the company also sold its Guatemala and El Salvador business units to América Móvil for €570 million.

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