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StarTele Logic to launch WebRTC voice and video cloud platforms

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StarTele Logic, a communications solution provider, has revealed its Web Real-Time Communication (WebRTC)-based video collaboration cloud platform.

The new solution has been designed to deliver next-gen embedded video, voice and enterprise grade messaging to customer service divisions across a large range of industries, which include field services, healthcare, education, customer service and financial services.

“Delivering quality solutions with great experiences that improve satisfaction and loyalty of the end user has to be the primary focus of today’s businesses,” said Deepti Seth, CEO of StarTele Logic. “Today, the enterprises want to connect with businesses in the same way they do with their family – on their own time, via their preferred channel and on their need. Therefore, solutions need to be customised with the context of their requirements.”

As a result of the new offering companies can seamlessly integrate WebRTC-based voice and video enabling the delivery of personal, real-time customer experience. It will also enable operators to embrace the flexibility and power of IP-based communications to deliver high levels of customer experience.

The communication solutions from StarTele Logic are built with modern WebRTC, and AI-driven enterprise communication features that allow users to instantly spin-up offices and connect with internal, external and international teams across any device with voice, messaging, video and meetings.

The platform is currently in its private beta phase with some of StarTele Logic's customers.