The company is stream lining its customer support and services with the formation of a global services delivery team under the leadership of a newly created chief services officer position. John Baughn, the former executive vice president of global services at SES Networks, has been named in the new role.
In his new position, Baughn will oversee the consolidation of all customer support and operational delivery, logistics and services related resources across the video and data businesses.
“I am delighted to bring together our engineering talent and responsibility for our customer services under such strong and experienced leaders. As the demands of our markets evolve, these two teams, configured to serve our customers across both business units, will ensure that we stay ahead,” said Steve Collar, president and CEO of SES. “Unifying the technical team and creating a consistent customer facing organisation will allow us to offer world class customer experiences around the world, strengthen our focus on successful end-to-end delivery and place business success for our customers at the centre of our focus.”
The company has also appointed Ruy Pinto as its new chief technology officer, succeeding Martin Halliwell who is retiring from the post in May of this year. Pinto previously held the position of deputy chief technology officer and chief information officer of SES. In the new role, he will lead the company’s global technology operations and functions within the business units, as well as leading the company’s IT and Digital Transformation activities. Halliwell will remain part of SES’s senior leadership team and serve as a strategic advisor.
“I would also like to thank Martin for his enormous contribution to the success of SES for over 30 years. Martin is a true pioneer who was responsible for so many ‘firsts’ for SES, for so much that we have achieved in space and I cannot thank him enough for his leadership, dedication, innovation and achievement as our CTO. Martin’s new mission is retirement and we wish him every success in that endeavour,” added Collar.
