Zain Iraq, Ericsson sign new 3G mobile network deal

Zain Iraq and Ericsson have extended a managed services deal which will see the vendor further optimise network and IT operations for Zain’s nationwide 3G network for another three years.

The deal will see Ericsson continue to transform and manage operations for Zain’s 4,200-site network in Iraq and enables Zain to focus on enhancing its quality of service, network and offering voice and data services to meet the constrained mobile broadband demand in the country.

“Through this agreement, Zain Iraq will be better positioned to support the evolution and growth of the telecommunication industry in the country and ensure that all Iraqis receive urgently-needed quality mobile telecommunication services,” said Scott Gegenheimer, CEO of Zain Group.

“Social volatility has led to network instability in this huge and significant market for Zain, and as we strive to continue providing connectivity for our valued customers, our close relationship with Ericsson enables us to maintain vital mobile services and further contribute to the economic and social development of Iraq’s economy.”

Rafiah Ibrahim, head of Middle East and East Africa at Ericsson, added: “Throughout the years, we helped Zain in Iraq to provide a differentiated experience to its customers and we look forward to continuing our partnership and transform Zain’s network with our experience-centric managed services offerings.”

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