Cell C to increase South African capacity

South African mobile operator Cell C is set to roll out 100 additional base stations in Johannesburg over the next three months.

The roll-out follows criticism from consumers over service quality, and is designed to increase network capacity and improve user experience across the city.

Cell C has 959 existing sites in Johannesburg and expects the first additional 19 base stations to be operational by the end of August.

Alan Knott-Craig, CEO at Cell C, said that traffic on its network has doubled over the past year, largely from traffic in Johannesburg and Pretoria, and stressed the focus the company now has on catering to this growth.

“In addition to the new sites, we have also embarked on a project to optimise close to 900 existing sites in Johannesburg and Pretoria to improve coverage and minimise interference on the network in high-density areas,” Knott-Craig said.

“We expect these activities to be completed by the end of November 2013.”

Sandton, Fourways, Bryanston, Morningside, Soweto and Benoni have been highlighted as areas for implementation of the base stations, and Knott-Craig said that by the end of 2013, Cell C hopes to have 4,340 indoor and outdoor sites operational.

Last November, Cell C partnered with solutions provider CommProve to measure its network performance and control customer satisfaction.