Safaricom partners with Gemalto in cloud agreement

Kenyan operator Safaricom, has signed an agreement with security provider Gemalto, to access its cloud solution in Africa.

The LinqUs Cloud Backup solution is a storage facility designed to protect customers from the disruption of losing phonebook contacts in the event of theft, loss or damage to their handset.

“The mobile phone is a technology that forges strong emotional bonds with the user, and we fully understand how important contacts data is to our subscribers,” said Thibaud Rerolle, technical director at Safaricom.

“That’s why we are putting secure and convenient cloud-based back up services within easy reach, enabling them to safeguard and retrieve contacts at any time and from anywhere, no matter which type of phone they use. This mass market service fits perfectly with our strategy to offer complete peace of mind to all of our customers’ needs.”

The solution is compatible with most handset models and is used by over 140 million subscribers worldwide.

“With the help of LinqUs Cloud Backup, Safaricom offers customers the opportunity to protect themselves against the consequences of losing a wealth of personal and business-critical data, simply because a handset goes missing,” said Eric Claudel, SVP for telecommunications at Gemalto Middle East & Africa.

“It will give the operator a solid and secure platform on which to build premium subscriber services."

Safaricom is making significant strides towards enhancing its subscriber experience, following a recent agreement with CommProve to improve its network quality.

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