Orange enters strategic partnership with Rakuten

Orange enters strategic partnership with Rakuten for international data roaming services

30 October 2019 | Natalie Bannerman


International Carriers, the wholesale division of Orange, has signed a strategic partnership agreement with Rakuten to provider Rakuten Mobile with LTE roaming services.

The new range of LTE roaming services with enable Rakuten Mobile, the new mobile operator service provided by Rakuten Mobile Inc, to provide its subscribers with international connectivity.

“Through this partnership, Orange is delighted to be part of Rakuten’s pioneering approach. Orange and Rakuten are at the forefront of innovation and this partnership is the beginning of a long and fruitful cooperation," said Emmanuel Rochas (pictured), chief executive officer of International Carriers at Orange.

Rakuten Mobile launched as Japan’s newest mobile network operator in October 2019 with the world’s first end-to-end, fully virtualised cloud-native mobile network.

This partnership with Orange allows Rakuten Mobile to provide its subscribers with international data roaming services around the world. The agreement also extends beyond international connectivity to include support from Orange professional services, enabling Rakuten Mobile to meet the needs of tomorrow’s customers.

With a global presence as a mobile network operator in 27 countries, Orange is an established leader in the provision of worldwide roaming services to operators and has long demonstrated its ability to manage complex wholesale outsourcing projects in the fields of roaming, voice and data services. Orange provided Rakuten with a complete roaming solution that enables Rakuten to directly connect with carriers in others countries via IPX network connection, supporting with industry-leading technical expertise on-site that allowed the network to be built in record time.

In the October/November issue of Capacity Magazine, Frederic Dufal, VP of strategy, customer experience, digital and transformation, International Carriers, Orange, spoke to Capacity about the company’s customer centric ethos and how it feeds into business transformation.