Capacity Voice

13 Apr 2017

Checklist for selecting your cloud communications provider

Increasingly, businesses are incorporating communications services such as voice and messaging into their applications to optimise the customer experience.

02 Mar 2017

Entering the third phase of the internet

Over time, the internet and how it has been used has evolved. Phase one consisted of connecting personal computers, communicating via email, and viewing and interacting with web pages. The second phase was more application and device-driven, and featured the advent of Software-as-a-Service (SaaS). We are now entering the third phase, which is characterised by running multiple applications and streaming data, and concurrently connecting to the cloud from any device at any location.

28 Feb 2017

The three drivers of A2P messaging

By 2018, a jaw-dropping 1.7 trillion Application-to-Person (A2P) SMS messages will be sent worldwide, according to Portio Research. While person-to-person (P2P) text messaging is decreasing due to the growing IP-based messaging market, companies nevertheless appreciate the benefits of reaching their target group via SMS in a fast, secure and direct way.

14 Sep 2016

5G in 5 years?

A phenomenon has developed at telecoms industry events in 2016: the miniature city. I first noticed this earlier this year around the time that news from Mobile World Congress was dominating the technology media. Amongst the inevitable virtual reality headsets and superfast new mobile handsets, I observed the sheer number of model cities and sports stadiums that littered the show’s exhibition floors in the images from the show floor that I saw.

01 Sep 2016

Progress through power – removing latency as a satellite broadband concern

In the satellite communications world, latency is one instance where bigger never means better. Simply put, the less time a data packet takes to travel from the source, to the server, and back again, the happier everyone will be. Latency itself has somewhat been a dirty word – as even on the most technically advanced geostationary (GEO) satellites, the 22,500 mile distance from Earth to the satellite gives latency of around 700 milliseconds (ms). LEO, or low earth orbit, satellites face the same latency issues but, as these satellites are lower to the Earth and have shorter distances to travel, their latency numbers are closer to around 60 - 100ms.

31 Aug 2016

Ofcom: promoting investment and competition in fibre

In its digital strategy review, Ofcom set out to determine the best framework for accelerating fibre investment in the UK – an area where we are increasingly falling behind our continental neighbours (and even more so vis-à-vis countries in Asia).

30 Aug 2016

How liquid infrastructure will unlock tomorrow’s digital economy

Technology is continuing to play a major role in all aspects of business – shifting from what once was an operational support function, to shaping product and service delivery, customer interaction and business transformation. As such, the stakes – driven by the needs of the new digital economy – keep getting higher and IT is under constant pressure to adapt and improve.

29 Jun 2016

VoLTE Deployments – the truth behind the delay

VoLTE has been one of the most highly anticipated network features of recent years, with expectations that roll-outs would have already been completed by now. Unfortunately there are still very few market deployments on what is now a three year old standard. So what really is the truth behind the delay?

26 Apr 2016

Plotting a new world of communications with WebRTC

The internet as we know it will be almost unrecognisable within the next five years, as the rate of technology change continues to accelerate exponentially.