Capacity Voice

22 Jun 2017

How internet-based services are re-shaping the telecoms industry

Once upon a time communications were the preserve of state monopolies. Then came the first wave of liberalisation. The state monopolies were privatized and new entrants licensed to provide competitive offerings to enhance service quality and bring prices down. At least that was the theory and to some extent it worked.

19 Jun 2017

Transforming Mobile Backhaul Networks: Top tips for CSPs

The connected society is making ever-increasing demands for capacity and services in both personal and professional circles; and as a result, enhancing network capacity in a cost-effective manner is one of the biggest challenges facing CSPs today. By adopting some of these strategies however, CSPs can make this process much easier and provide services that meet and exceed customer expectations.

15 Jun 2017

Embracing RCS as the next step in the evolution of messaging

Messaging has reached a new stage in its evolution

12 Jun 2017

The Essential ‘Top 10’ Checklist for Telecom M&A Communications

To keep up with our rapidly growing clients, we put together an essential JSA checklist for M&A communications

08 Jun 2017

Part of the family: Membership-based approaches for operators

The question of how operators treat their subscribers has become a burning issue in this era of customer-centricity. This is evidenced by the fact that customer loyalty and advocacy metrics are significant areas of focus within their business KPIs.

05 Jun 2017

Urgent action needed to address serious security concerns in the ‘Wild West’ Internet of Things

Scrutinise Research and Analysis has launched its “Securing the Internet of Things” report highlighting the security risks present in the Internet of Things (IoT)

30 May 2017

A world of connected networks

The industry is building a global ecosystem supporting third network services with lifecycle service orchestration, writes Nan Chen of the Metro Ethernet Forum (MEF)

26 May 2017

Setting the agenda for industry transformation, a decade on

The carrier industry’s i3forum was launched at the first ITW. Now, John Christian (Metaswitch and i3forum board member), Alessandro Forcina (Sparkle and i3forum board member) and Philippe Millet (Orange and i3forum chair) discuss its future role

15 May 2017

Adapting to the new normal for the global wholesale telecom industry

With fast-evolving consumer and technological trends in the digital online ecosystem, we are all required to embark on a journey to design the ‘businesses of tomorrow’, which involves not just creating online platforms but also the business model and organisational structure which would support the new digital way of working.

13 Apr 2017

Checklist for selecting your cloud communications provider

Increasingly, businesses are incorporating communications services such as voice and messaging into their applications to optimise the customer experience.