Capacity Voice

05 Apr 2018

This is an important year for the march towards gender equality

As UK companies unveil their average gender pay gap, Ingrid Silver, Partner at Reed Smith LLP, explains why 2018 could be a vital year for equality across all industries, including telecoms.

03 Apr 2018

IT automation: not just for the big dogs

Mike Bushong, vice president of enterprise and cloud at Juniper Networks, talks about the importance of IT automation and how it is not just for the ‘tech giants’

20 Mar 2018

Customer experience is hard

A really good experience isn’t just picking up the phone quickly, or delivering a service quickly, it’s part of every single thing we do, and it needs to be consistent. This means a uniform experience whether you order a service or interact with us in the UK or in Tokyo.

06 Mar 2018

Five of the world’s biggest network outages

The typical cause of a mass outage varies. According to the Ponemon Institute, the three most common causes are power supply failure (25%), cybercrime (22%) and accidental human error (22%). In this post, we look at some of the most notable network outages in recent years, what caused them and how to be prepared in the event of a future reoccurrence.

21 Feb 2018

Why Adaptive is the biggest story in networking

The long-desired goal of network automation is coming closer to reality. Joe Cumello explains why autonomous networking alone is not enough, and introduces Ciena’s Adaptive Network, which combines the right mixture of automation, intelligence, and scale that allows network operators to adapt in today’s constantly-shifting ecosystem.

03 Jan 2018

Moving data to the fjords

The IT sector consumes 7% of global electricity already, and the number is climbing.

09 Nov 2017

An open access wireless network for South Africa? Who will manage it?

An open access wholesale-only wireless (3G and 4G/LTE) network (OAWN) can, within just a few years, connect the 40% of people in South Africa who still do not have Internet access.

07 Nov 2017

Peering directly is not enough to ensure peak performance

Content from cloud applications, especially OTT video traffic, is increasingly dominating the internet.

18 Oct 2017

Quantum crypto

“We assumed the quantum threat wasn’t something that we would never have to worry about in our lifetime but the planning horizon for quantum computers should be about eight years”, says Richard Moulds, general manager at Whitewood Security

13 Sep 2017

Keeping the light on when the cable gets cut

No matter how hard we try to avoid it, the simple truth is that fibre-optic cables do fail from time to time. Helen Xenos, Director Portfolio Marketing, Ciena