Capacity Voice

27 Jan 2015

Never mind the bandwidth, feel the quality

Mobile customers experience drives churn, but how can the service provider get a handle on something so utterly nebulous?

20 Jan 2015

Reaching for the clouds

“Imagine this scenario: Officers of the local Stadtpolizei investigating a suspected leak to the press descend on Deutsche Bank headquarters in Frankfurt, Germany. They serve a warrant to seize a bundle of private letters that a New York Times reporter is storing in a safe deposit box at a Deutsche Bank USA branch in Manhattan. The bank complies by ordering the New York branch manager to open the reporter’s box with a master key, rummage through it, and fax the private letters to the Stadtpolizei.”

13 Jan 2015

The artful dodgers of telecoms

Fraud – an ugly word for a painful and ever-lurking evil rampant in the telecoms industry – grows larger every year.

06 Jan 2015

Satellite can be the answer to the reliable capacity conundrum

For developing economies, the internet is a springboard to connect their entrepreneurs, scientists and industry to the global economy and peers around the world.

17 Dec 2014

Connectivity: Understanding the power of fibre

Whether the requirement is internet connectivity for cloud-based applications or links to a private WAN, most organisations now recognise the importance of a carrier-neutral data centre. However, while the list of possible connections available may look compelling – some data centres boast hundreds of carriers – it is important to look beyond the top-line promises.

09 Dec 2014

It’s not just your customers that are hungry for bandwidth

Only last month Google revealed that sharks had been caught on camera attacking its undersea cables.

02 Dec 2014

Driving efficiency in the telecoms industry

The telecommunications industry has evolved with such gusto in the past few years that some businesses operating in the sector have buckled under the pressure and pace of demand.

25 Nov 2014

Unleash the power of the cloud: Maximising salesforce mobility

Wholesale telecoms providers with small to medium-sized business (SMB) customers have a big opportunity to grow their sales exponentially utilising today’s mobile cloud solutions. Specifically, these smaller businesses, characterised by field teams who rely on door-to-door selling tactics, are now seeking cutting-edge ways to utilise their mobile devices to establish meaningful connections with customers and better influence purchasing decisions.

21 Nov 2014

Digitisation: It’s now or never

Imagine 60 miles of shelving, full of obsolete videotape. Your mission: digitise it, index it, store it and distribute it. How hard can it be?

18 Nov 2014

5G: Mission impossible without small cells

The volume of monthly mobile data traffic is set to exceed 15 exabytes globally by 2018, thanks to a surge in high-bandwidth content such as video calling and music streaming. The growth in bandwidth demand can also be attributed to other types of connected “things” that will require their share of networks too.