Capacity Voice

31 Aug 2016

Ofcom: promoting investment and competition in fibre

In its digital strategy review, Ofcom set out to determine the best framework for accelerating fibre investment in the UK – an area where we are increasingly falling behind our continental neighbours (and even more so vis-à-vis countries in Asia).

30 Aug 2016

How liquid infrastructure will unlock tomorrow’s digital economy

Technology is continuing to play a major role in all aspects of business – shifting from what once was an operational support function, to shaping product and service delivery, customer interaction and business transformation. As such, the stakes – driven by the needs of the new digital economy – keep getting higher and IT is under constant pressure to adapt and improve.

29 Jun 2016

VoLTE Deployments – the truth behind the delay

VoLTE has been one of the most highly anticipated network features of recent years, with expectations that roll-outs would have already been completed by now. Unfortunately there are still very few market deployments on what is now a three year old standard. So what really is the truth behind the delay?

26 Apr 2016

Plotting a new world of communications with WebRTC

The internet as we know it will be almost unrecognisable within the next five years, as the rate of technology change continues to accelerate exponentially.

20 Apr 2016

Lonely role of a telco CEO

It’s lonely at the top: “Do people come up to you at parties and tell you their broadband speed?” I asked Gavin Patterson, the chief executive of BT Group. “Oh yes,” he said, and rolled his eyes.

14 Mar 2016

Zero-based budgeting

Like lobsters in a kitchen who wonder what that big pan of boiling water is for, many service providers with large enterprise business contracts may have noticed recent news about more organisations adopting zero-based budgeting (ZBB).

22 Feb 2016

2015 in Review: The year that fintech hit form

What a difference 12 months can make. Industry conversations at 2014’s Mobey Day (Mobey Forum’s annual open conference for all mobile money stakeholders) told of an industry undergoing major disruption. Just 12 months later toward the end of 2015, the industry vibe had changed almost beyond recognition, particularly in the mobile payments arena. Consternation, hesitancy and all-out frustration had given way to optimism. Last year’s disruptions have become this year’s tools of liberation, enabling banks, finally, to make progress.

10 Feb 2016

The terminology of telecoms – what does it all mean?

For an industry that has only been around for 120 years, telecommunications has seen a lot of change. In a short period of time we have gone from the basic telephone exchange in the 1880’s right through to services like HD video calling that we are used to seeing today. It’s no surprise that over this time the language we use in telecoms has also been modified and transformed.

22 Jan 2016

The future of networking: SDN

The world is getting more connected and network infrastructures are under pressure to meet increasing demands for connectivity. As a result, service providers (SPs) are being forced to enhance their networks and many go out to market in search of networking technology advancements and associated next-gen management tools.

19 Jan 2016

Harnessing advanced analytics to improve customer experience

Subscribers are becoming more and more demanding. They expect personalised offerings, ubiquitous access, broad choices and a reliable, seamless experience. Meeting these needs requires a fundamental rethink of a service provider's CEM (Customer Experience Management) infrastructure.