Capacity Voice

Fierce competition between rival communications service providers (CSP) for the loyalty of often-fickle customers has made customer relations and retention a huge issue for operators.

The telecom industry has been looking into ways to capitalise on the opportunities offered by cloud computing ever since the hype around the concept emerged in the mid 2000s.

As Google unveiled the first images of its self-driving car prototype, I could not help but notice its most prominent feature – the face across the front. This design element has suffered plenty in reviews and commentary, but I get it.

We have fallen for the internet’s many charms hook, line and sinker. It has become an integral component of our social lives, business endeavours and daily entertainment, and expectations are raised for high-quality, superfast and consistent broadband.

Innovation has become the buzzword in the telecoms industry.

The recent hype around Big Data stems from its positioning as being “revolutionary”. In fact, data insights have been used for centuries. The difference with Big Data is that it gives organisations highly sophisticated capabilities to glean business insights from exponentially growing data volumes and sources, and put them to practical use.

Although 1973 sounds like a long, long time ago, if we realise that 41 years ago this spring Robert Metcalfe conceived the first conceptual hints of what evolved into Ethernet while at MIT, the interval seems small.

Your OCEANS need YOU: "International Telecommunications World" to promote the use of submarine cables to mitigate tsunami hazards and climate change.