Capacity Voice

01 Jul 2014

Is end-to-end CRM the answer to all telecom industry problems?

Fierce competition between rival communications service providers (CSP) for the loyalty of often-fickle customers has made customer relations and retention a huge issue for operators.

24 Jun 2014

Cloud computing: The winners and losers in telecoms

The telecom industry has been looking into ways to capitalise on the opportunities offered by cloud computing ever since the hype around the concept emerged in the mid 2000s.

17 Jun 2014

Fast lane, slow lane

As Google unveiled the first images of its self-driving car prototype, I could not help but notice its most prominent feature – the face across the front. This design element has suffered plenty in reviews and commentary, but I get it.

10 Jun 2014

Super-channels are the gateway to success for video excess

We have fallen for the internet’s many charms hook, line and sinker. It has become an integral component of our social lives, business endeavours and daily entertainment, and expectations are raised for high-quality, superfast and consistent broadband.

03 Jun 2014

Carriers of the future: Innovating beyond connectivity

Innovation has become the buzzword in the telecoms industry.

27 May 2014

Operators need to embrace Big Data for more than just marketing

The recent hype around Big Data stems from its positioning as being “revolutionary”. In fact, data insights have been used for centuries. The difference with Big Data is that it gives organisations highly sophisticated capabilities to glean business insights from exponentially growing data volumes and sources, and put them to practical use.

20 May 2014

Is E for extra speed and extra margin?

Although 1973 sounds like a long, long time ago, if we realise that 41 years ago this spring Robert Metcalfe conceived the first conceptual hints of what evolved into Ethernet while at MIT, the interval seems small.

20 May 2014

Over 6,000 delegates at ITW 2014 in Chicago!

Alexandre Pébereau, Chairman, ITW Founders’ Council, today issued the following statement at the conclusion of the 2014 ITW meeting.

06 May 2014

Your OCEANS need YOU

Your OCEANS need YOU: "International Telecommunications World" to promote the use of submarine cables to mitigate tsunami hazards and climate change.

05 May 2014

The next BIG thing in mobile?

Just three years ago the ITW community raised the question: how do we imagine the carrier world in 2020?