Capacity Voice June 2018

22 Jun 2018

Automating customer care – the key to becoming a digital service provider

Neven Stipcevic, chief technology officer at Bulb Technologies, examines how customer care automation is critical to enable communication service providers to transform digitally.

21 Jun 2018

Cloud-based tools to reduce your communication costs and boost productivity

Corrie Lynch, T-Systems’ DSM Expert: connectivity services looks at the benefits of cloud-based unified communication tools to businesses

21 Jun 2018

Do the failsafe

Atchison Fraser from Talari explains how SD-WANs can makes VoIP apps dance and offer a host of benefits

06 Jun 2018

Why international teams should keep their heads in the cloud

Chris Martin, CTO of Powwownow and co-founder of the Smarter Working Initiative examines the business benefits of the cloud for international teams, and the opportunities the cloud offers for wholesale telecoms businesses.

05 Jun 2018

Can blockchain globalise number portability

DIDWW explains how the exciting new technology of blockchain could help overcome an old problem with number portability