08 November 2017
| Alan Burkitt-Gray
Bangalore comes top and cities in the Asia-Pacific region are more confident than others around the world about digital transformation, according to a survey for Telstra.
However there were some surprises.
Seoul in South Korea is near the bottom in a ranking of 45
cities in the survey, prepared for Telstra by the Economist
Intelligence Unit (EIU). Stockholm in Sweden was also low down,
says the report.
"The environment in which a business operates has a direct
impact on whether it can successfully transform. Overall, 48%
of executives surveyed said their firm had considered
relocating their operations to a city with a more favourable
external environment," said Tom Homer, Telstra’s
managing director for EMEA.
"This is something governments need to be mindful of as
European cities actively compete for business, technology
talent and funding," he added.
"The survey has told us that Asia-Pacific cities have the
highest level of confidence, but London came out high in terms
of its financial environment," he told Capacity in an
On the whole cities in developing countries were more confident
than those in developed countries, he added. "Seven out of the
10 most confident are in Asia, some of them in India."
He noted: "Half of organisations told us they would consider
moving" if infrastructure and services were inadequate. The EIU
took infrastructure, skills and the financial environment into
account. "It’s a barometer of how well the 45
cities are doing." Berlin came bottom of the 45 for the overall
environment, as well as for innovation and
The Digital Cities Barometer, which is
published today in the EIU’s Connecting Commerce
report, is based on a survey of 2,620 executives in 45 cities
conducted in June and July 2017. The list of cities includes 23
in Asia-Pacific, 19 in EMEA and three in North America.
Executives worked in professional services, financial services,
manufacturing, retail and education. No respondents were
included from the telecommunications or technology
Cities apart from Berlin that scored badly were New York, San
Francisco and Singapore, "where people said the infrastructure
was not good enough and was holding back digital
transformation", said Homer. "Entrepreneurial spirit carries
digital transformation on in cities like London and Bangalore."
London came ninth in the overall list of 45, followed by
The full list of cities covered is: Adelaide, Amsterdam,
Antwerp, Bangalore, Bangkok, Barcelona, Beijing, Berlin,
Birmingham, Brussels, Brisbane, Chicago, Copenhagen, Frankfurt,
Dubai, Guangzhou, Hong Kong, Jakarta, Johannesburg, Kuala
Lumpur, London, Madrid, Manila, Marseille, Milan, Melbourne,
Mumbai, New Delhi, New York, Osaka, Oslo, Paris, Rome, Perth,
San Francisco, Rotterdam, Shanghai, Seoul, Shenzhen, Singapore,
Stockholm, Sydney, Tokyo, Taipei and Yokohama.
Economist Intelligence Unit,
Digital Cities Barometer,