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26 January 2017
| Alan Burkitt-Gray
Telefónica is providing Hertz Mexico with a smart mobility system to connect its rental vehicles.
Hertz will get engine data via the telematics system, which
it believes will allow it to speed up the drop-off process
after every rental.
"This mobility solution will help Hertz Mexico provide an
enhanced experience to its customers during their rental
periods," said Vicente Muñoz, chief IoT officer at
Telefónica. "This is a relevant case study for the
industry in Latin America and an example of our expertise in
how we can help our clients in their digital transformation
through an IoT solution."
Telefónica will be working with telematics company
Geotab, following up a partnership announced in November 2014
that covers Spain, Germany and the UK. That earlier deal offers
real time fleet management and the ability to develop a number
of alerts, notifications, and review driver trip and activity
reports, said Telefónica and Geotab at the time.
Advanced features from the partnership include on-board
diagnostics through engine indicators to return feedback, such
as engine failures, or an in-depth engine fault code diagnosis;
detect accidents and retrace cause of the accident.
Telefónica said at the time that it would explore Latin
American opportunities to extend the deal with Geotab.
"We believe that this telematics solution represents a big jump
in our business that will enable us to deliver an excellent
service with the most efficient operations," said Moisés
Behar, CEO of Hertz México.
Hertz – which has 120 rental points in Mexico
– said that the ability to provide engine data has
been key in its decision to close this agreement, since it will
allow the company to be more efficient in the drop-off process
after every rental, closing contracts faster.
Hertz will receive key data along the rent-a-car business
cycle, and during the maintenance process of the fleet.
Additionally, this data will support the decision-making
process bringing cost savings and improving customer
experience, said the companies.
Capacity Conferences is running Mexico Connect on
20-21 June 2017 in Mexico City: http://www.capacityconferences.com/Mexico-Connect.html