As part of the agreement, Ericsson will undertake end-to-end engagement including operations, maintenance and expansion of Turkcell's mobile and fixed networks. Ericsson will use differentiated engagement models will meet evolving customer demands and expectations.
"Our ongoing strategic cooperation with Ericsson extends beyond our requirements as a mobile network operator,” said Gediz Sezgin, senior vice president of network technologies at Turkcell.
“At Turkcell, we continue to invest in both our current network and future technologies. We feel that our ideologies regarding the future of ICT are aligned with Ericsson. We see this cooperation as a milestone in order to reach common goals."
Rafiah Ibrahim, head of region, Middle East and Africa, Ericsson, added: "We continue to build on our long standing partnership with Turkcell, evolving our services to provide the best solutions in terms of network quality, simplified ways of working, tools and processes. We hope that by becoming Turkcell's exclusive managed services partner in the Marmara region, we will set a benchmark for field maintenance services throughout Turkcell."
